Lost History
Life histories exist only in family memory and are rarely passed to care staff.
Life Stories for Adult Social Care
Supporting residents and their loved ones with a digital legacythey will treasure forever.
Know the person, not their condition.
The Problem
A life not yet known
Every year
thousands of people move into residential and nursing care often without anyone truly knowing their story.
When a life story isn't known, care becomes generic.
Fragmented Records
Preferences and personal history live in different people's heads, not in one accessible place.
Impersonal Care
Without knowing the person, care risks becoming task-based rather than person-centred.
What It Is
A storytelling platform, on desktop and mobile
Life Stories brings text, images, video and audio together into one multimedia timeline. Families can start building it before admission, so the story arrives with the person.
Desktop and mobile
Add a memory from a phone at the bedside, or sit down at a computer and build a chapter properly.
A multimedia timeline
Text, photographs, video and voice recordings, arranged as a life unfolding in order.
A unique QR code
Each story has its own generated QR code, making access simple for visitors and staff.
Regulatory Alignment
Aligned with CQC's person-centred care quality statement
Life Stories supports the “person-centred care” quality statement under CQC's Responsive key question, and the equivalent Care Inspectorate guidance.
Enhancing personalisation
Care is shaped around the person's history, preferences and routines, not the paperwork.
Facilitating communication
Residents, staff and families share one space, so knowledge is not held in separate heads.
Supporting continuity of care
New staff, agency staff and hospital transfers begin with understanding, from day one.
System agnostic
A Timeline link embeds into any existing care system, at no extra cost and with no integration work.
Use Cases
One platform, many kinds of story
Therapeutic life story work
Structured, gentle storytelling that supports identity, confidence and emotional wellbeing.
Intergenerational learning
Bring schools, volunteers and younger family members into a shared story.
Digital legacy preservation
A lasting record of a life, kept safely for the people who come after.
Dementia and memory support
Familiar faces, places and music, ready to hand for reminiscence in the moment.
End of life and palliative care
Honour what matters most, and support families through the hardest days.
Veterans' oral histories
Record service, comradeship and stories that deserve to be preserved.
Community and social inclusion
Connect residents with each other through shared histories and interests, and support wellbeing and mental health.
Personas
Which persona are your residents?
The Sentimental Storyteller
Loves to talk, remembers everything, and simply needs someone to capture it.
The Tech-Savvy Senior
Comfortable on a tablet, happy to add photos, notes and voice recordings themselves.
The Family Historian
Already has albums, letters and family trees waiting to be brought together.
The Mindful Memento Keeper
Treasures a few precious objects, each one carrying a story worth recording.
The Legacy Leaver
Wants to leave something meaningful behind for children and grandchildren.
For Families
Help us get to know your loved one, not just the person we care for.
Easy for everyone
Works on any phone, tablet or computer, with no app to install and nothing to learn.
A lasting keepsake
Everything you add is kept safely, so the story stays in the family for good.
Better, kinder care
The people caring for your loved one understand who they are, not just what they need.
How it works
- 1
We set up a page
The home creates a private Life Stories page for your loved one.
- 2
You add memories
Photos, videos, voice notes and stories, added from anywhere, whenever suits you.
- 3
Carers get to know them
Staff can see the person behind the care plan, in seconds.
- 4
It's always there
The story keeps growing, and stays with the family afterwards.
Case Study
Eleanor Healthcare Group
Eleanor Healthcare Group is the first UK adult social care provider to embed collaborative digital life stories at scale across its homes. Residents, families and care teams build one shared story together, giving staff an immediate understanding of the person behind the care plan and supporting the group's focus on person-centred care under CQC's assessment of responsive, personalised support. Announced on 26 June 2026.
Example Timelines
See a story in full
Families can preview these example timelines before deciding whether Life Stories is right for their loved one.
Dame Agatha Christie DBE
A public life, shown as a multimedia timeline, to demonstrate how a story unfolds.
Amran Singh Johal
A family history spanning migration, work and grandchildren, told with photos and voice.
Kathy Brown
A quieter life told beautifully, with the everyday details that carers value most.
See Life Stories with your own residents in mind
Book a live walkthrough shaped around how your registered managers, care teams and families already work. Prefer to share something with families first? Download the family flyer.